Delivery Policy
Deliveries of orders taken from Solution77 Ltd websites are normally despatched within
3 working days of the payments successfully clearing. Currently Solution77 Ltd will not charge for any deliveries for goods purchased if the net value is over £75, and if the delivery is to be made to a mainland United Kingdom address. For orders with a net
value of less than £75 a £10 (ex VAT) delivery charge will be made.
Some non-mainland United Kingdom deliveries above or below £75 total may incur an extra charge due to inaccessibility. If in doubt please email your address and postcode to sales@solution77.com detailing the products and how urgently they are required. Currently we do not ship outside of the United Kingdom.
A confirmation email will be sent (normally within 24hrs) to verify the goods can be delivered on the requested date. At certain times items listed may sometimes not be in stock or are not standard stock items. If, for any reason, a preferred or pre-arranged delivery time can not be satisfied then customers will be contacted, advised
of such changes, and new arrangements can be made.
Solution77 Ltd is obliged to inform customers that the delivery of goods is a separate contract for services that may differ from the contract of purchase. Although the utmost is done to deliver on the agreed dates no liability is held whatsoever in the respect of late deliveries, and it is advised that any services linked to the delivery of these goods is not arranged until the goods are delivered and checked.
Without prejudice to the statutory rights afforded to consumers under English law, Solution77 Ltd accepts no liability for any failure to ship products wherein this results from its inability to do so resulting from acts of god, civil commotion, riots, flood, draught, fire, legislation or other factors outside its control, or its decision on reasonable grounds not to do so for reasons of suspicion of credit card fraud or similar, provided that it takes all reasonable steps to notify the customer within fourteen days of order being placed.
In such rare cases Solution77 Ltd will immediately refund any payment made, in full. It is customer's responsibility
to ensure that an order from Solution77 Ltd websites is placed with sufficient lead-time to prevent any loss or disappointment resulting from such non-shipment.